Posted By

JohnMichael21 on 08/16/18


Tagged

plugin messenger chat and live integration social facebook support Prestashop addon


Versions (?)

Prestashop Social Messenger addon by Knowband


 / Published in: PHP
 

URL: https://www.knowband.com/prestashop-social-messenger

Social media and online chat services are primarily important for eCommerce websites. Do you know 44% of your customers find live chat feature as the most important feature a site can offer during product purchase? While enhancing the customer buying experience, social messenger allows you to increase website sales for the long run. As you can promote new products and offers directly to the customers via messenger chatbots.

Prestashop social messenger addon by Knowband lets you build a relationship with your customers by providing them direct and personalized chat support for website products and services.

Now, You might be interested in knowing about the various striking features of Prestashop messenger chat module for Prestashop store.

  1. With the help of this Prestashop addon, admin can integrate social chat options on their website front and communicate with the store visitors.

  2. Prestashop live chat support addon offers a simple installation process and the admins don't require any coding knowledge to implement messenger module on their Prestashop store.

  3. Facebook messenger and live chat addon is feature rich addon which can be easily configured from the backend.

  4. Prestashop facebook messenger integration offers a smooth and hassle-free experience to the store owners.

  5. Toggle button provided at the backend lets the admin enable and disable the functionality of Prestashop social live chat support plugin whenever they require for their store.

  6. For Prestashop facebook messenger integration, the admin has to set up the Facebook page ID and Facebook app ID from the backend admin interface of the module.

  7. Admin can change the look and feel settings of the Prestashop live chat support addon. You can change the theme color which includes messenger chat icon color and chat window theme color.

  8. Using Prestashop social messenger addon, admin can select the desired pages on which he/she wants to feature live chat support for the visitors.

  9. Facebook messenger and live chat addon provide a mobile responsive interface to the users.

  10. Prestashop social messenger addon provides multistore compatibility.

  11. Facebook messenger and live chat addon provide a multi-lingual feature which allows different location customers to communicate with the support team.

  12. Prestashop social messenger addon provides SSL compatibility.

  13. Prestashop facebook messenger integration addon is compatible with Prestashop themes as well.

  14. The Prestashop admins get an option to set greeting message delay in seconds. Give 0 in the field if you want to display a message without a delay.

  15. With Prestashop live chat support addon, the admin has an option to display a greeting message for the currently logged customers.

  16. Similarly, with this Prestashop addon, they can also show a greeting message for the logged out customers.

  17. With Messenger live chat module, admin can reply and manage customer messages directly from their Facebook page.

  18. Prestashop live chat support addon helps the admin in setting up personalized real-time communication with their store visitors for improved conversion rates.

Customer Benefits

  1. Irrespective of location and time, customers can ask their doubts and queries to the store merchants.

  2. With Messenger live chat module, store users get support services in their known language.

  3. Mobile responsiveness and attractive messaging layout provide a satisfactory UX experience to the customers.

  4. Customers can modify the social messenger chat window settings as per their choices to make it look appealing.

For more related queries and customization requests, ask us at [email protected]

  1. Prestashop social messenger addon Link: https://www.knowband.com/prestashop-social-messenger
  2. Prestashop live chat support addon User Manual: https://www.knowband.com/blog/user-manual/prestashop-social-messenger-addon/
  3. Admin demo: https://psm.knowband.com/socialmessenger/16/admin1/
  4. Front demo: https://psm.knowband.com/socialmessenger/16/en/
  5. Video Tutorial: https://www.youtube.com/watch?v=GSswocvRluo

Report this snippet  

You need to login to post a comment.