Archive for July, 2007

DreamHost Disabled Snipplr Without Warning

Published in: NewsPosted by Tyler on 07/24/07

Snipplr has grown a lot faster than I expected when I created the site a year ago. This month alone we’ve had over 40,000 unique visitors sharing their code with one another. And that’s exactly how many of you were left out in the cold earlier today when Snipplr went down.

I received an email from DreamHost Support notifying me that they had disabled the Snipplr database because they had identified some slow queries running on it. Instead of contacting me directly to resolve the issue they simply turned off the database. No warning, no email, no phone call, nothing. Snipplr simply went down.

I’m working as fast as I can to get Snipplr moved to a new web host who won’t go to such extreme measures without giving advance warning. What DreamHost did is reprehensible, lazy, and the sure sign of a shitty web host.

In the meantime, I’ve gotten Snipplr back up and running until I can move it. Will the site go down again if DreamHost decides to disable it? Probably. So please bear with us as we work past this latest hurdle. I hope you never have to deal with a situation like this on your own website.


PS – The site may go down, but none of your snippets will be lost.